Synaptop’s Customer Service Solution lets you increase sales conversions, lower average handling time, and minimize returns while effectively engaging with your customers to provide an exceptional level of customer service and boost profits.
SynapView™ is a business software solution from Synaptop that lets your users watch videos together synchronously while interacting both through video and text chat. Users can watch videos together on your site in real time, browse videos, pause, rewind and fast forward all in sync. Giving your customers the ability to watch videos together provides them with the ultimate immersive experience.
Synaptop DAM lets your organization preserve, manage and share current and historical rich media content. It is a collaboration platform with integrated real time storage systems and other critical workflow elements that enables you to manage and re-purpose content in a secure, streamlined environment.