Your Account. As a user of this site, you agree to take full responsibility for any activities that take place under your account or through your account credentials. You agree to take responsibility for ensuring confidentiality of your account information including sensitive information such as passwords. Synaptop reserves the right to terminate accounts or refuse service, delete or modify content at their discretion. You must be 18 years or older to use Synaptop. If you are under 18 years of age, you must be accompanied by a parent or guardian to use this site. You agree that you are 18 years of age or older. If you are under 18 years of age, you agree to be supervised by a parent or guardian.
Communication. By using Synaptop, users consent to receiving electronic communications from Synaptop relating to their account. These communications may involve sending emails to their email address provided during registration, or posting communications on Synaptop, and will include notices about your account (e.g., payment authorizations, change in password or Payment Method, confirmation e-mails and other transactional information) and are part of your relationship with Synaptop. You agree that any notice, agreements, disclosure or other communications that Synaptop sends you electronically will satisfy any legal communication requirements, including that such communications be in writing. You also consent to receiving certain other communications from Synaptop, such as newsletters about new features and content, special offers, promotional announcements and customer surveys via email or other methods.
Synaptop Service. The service users may receive from Synaptop, and any content viewed on Synaptop, are for personal use and non-commercial use only. Under no circumstances can a user sell content from Synaptop, or use the content for commercial use/gain. Being a Synaptop user grants a limited, non-exclusive, non-transferable, licence to access the content on Synaptop for the specified fee. Users may view said content through Synaptop on a streaming-only basis. No right, title or interest shall be transferred to the user.
Users may view Video Content through Synaptop only in the geographical locations where Synaptop offers its service and have licensed such Video Content. The content that may be available to watch will vary by the geographical location. Synaptop uses its technology to determine your geographical location. The availability of Video Content to watch may change depending on the time and/or the country. Furthermore, the quality of the display of the streaming may vary from Device to Device, which can be affected by a number of factors (such as location and available bandwidth). HD availability is subject to the user’s internet service and Device capabilities. Not all content on Synaptop is made available in HD. Users are responsible for all of their internet access charges. Synaptop does not make any guarantees or warranties regarding the quality of streaming. Furthermore, the streaming times may vary. Synaptop’s software and IP are developed by, or for, Synaptop.
Copyright/Trademark Information. Synaptop™ and other synaptop.com service names, graphics, logos, scripts, page and icon designs and multimedia content are trademarks of Synaptop. All other trademarks not owned by Synaptop or its suppliers or other affiliates, appearing on this site are the property of their respective owners. All content included on this site and available via the Synaptop™ platform including text, graphics, logos, images, page and icon design, multimedia content, software, digital downloads, data and verbatim is the property of Synaptop or its content suppliers. Synaptop’s trademarks may not be used in conjunction with any product or service that does not belong to Synaptop, or in any manner that is detrimental to Synaptop, or is likely to create confusion.
All of Synaptop’s copyrighted and trademarked material is protected by United States, Canadian, United Kingdom, and international copyright laws.
“Synaptop”, “Website”, “site” – refer to the synaptop.com platform provided by Synaptop.
“Synaptop”, “Synaptop Theatre”, “We”, “Us” – refer to Synaptop.
“User”, “You”, “Consumer” – refer to any user of the Synaptop™ platform or its affiliated sites.
“Merchandise”, “items”, “content”, “books”, “videos”, “films”, “movies”, “games”, “apps”, “widgets” – refer to the products that are available for sale on Synaptop™ or its affiliated sites, including, but not limited to, apps in the Synappstore.
“Friend” – refers to an acquaintance and other users that you may wish to interact with while using the Synaptop™ platform or its affiliated sites.
Site Access and License. Synaptop grants you limited license to access the Synaptop™ website and all associated content solely for your personal and non-commercial use. This license does not permit and does not include permission for downloading (except for components required for site viewing purposes) or modifying or reproducing or copying or distributing or transmitting or displaying site content in any way, form or through any medium; republishing or re-broadcasting the site or its contents; reselling or using any portion of this site or its contents (including any type of product information) for commercial purposes, without the explicit written permission or authorization of Synaptop. Any segment of this site or its contents or account information of users may not be utilized in relation to businesses or services not owned by Synaptop. The use of data collection and data mining tools, crawlers, robots and other data extraction scripts, software and/or tools is strictly prohibited on this site. Site content and structure, designs, trademarks, logos, graphics, images, layouts, and other proprietary information may not be manipulated or embedded or displayed in any format or medium, electronic or otherwise, either explicitly or in an obscure manner without the written authorization of Synaptop. Even where permission is granted by Synaptop, no proprietary information, including links to the site and/or any associated content may be used in a manner that is not reflective of Synaptop and its products and services, and/or is defamatory, misleading, malicious, obscene, offensive or otherwise harmful to any person or group or entity. Any use other than that authorized herein is strictly prohibited and terminates the license granted by Synaptop. Further, this license is revocable at any time without notice and without cause, at Synaptop’s discretion.
Prohibited Content and Activity. Synaptop’s platform, services, chat and other communication applications and all other account resources and technologies will not be used for engaging in any activity or posting or sharing or communicating any content that is illegal and/or prohibited. The nature of content and activities that are prohibited on Synaptop’s Platform includes, but is not limited to, all that:
Synaptop reserves the right to investigate and take appropriate legal action against anyone who, in Synaptop’s sole discretion, violates this provision, including without limitation, removing or editing the offending communication from Synaptop’s services and terminating the membership of such violators.
Errors and Omission. Synaptop will make every effort to ensure that all information relating to the goods and/or services to be sold and/or promoted, such as the function of apps, and updates of apps, are accurate. However, some apps may not be exactly as shown. Synaptop is not responsible for typographical, technical, or descriptive errors posted on the Synaptop platform.
Disclaimer. The Synaptop platform and services are provided “As Is” and any use of these is at your own risk. Synaptop disclaims all expressed or implied warranties including, without limitation, warranties of merchantability, fitness, and non-infringement with regards to the services and resources provided by Synaptop or its subsidiaries or affiliates. Further, Synaptop does not provide any warranty that Synaptop.com and its web services will be continuous, uninterrupted or error free. Synaptop will not be liable for the consequences of any downtime, interruptions or errors. Moreover, Synaptop will not be liable for damages to property, loss of property, conditions, injuries or loss of life resulting from using any of its services. Synaptop will not be liable under any circumstance for any special, incidental, indirect or consequential damages; interruption of use; loss of revenue, profits, or data, arising in connection with this Agreement. Furthermore, with respect to this Agreement, Synaptop will not be liable for any misuse of personal information by the user, who chooses to remove security measures and allows their profile to be public. That decision is made in sole discretion of the user, and consequences of said action are therefore on the onus of the user.
Jurisdiction. Any dispute between the user and Synaptop is governed by the laws of the province of Ontario.
Applicable Terms. By using digital content on Synaptop, you agree to the following terms, in addition to the following terms and conditions, all of which together are the “Terms”. Synaptop’s service described in these Terms is a “Service”. These Terms apply to the provision of digital content from Synaptop.
Access to Content. You may use Synaptop to browse, locate, and/or download Content (defined as data files, written text, mobile device software, music, audio files or other sounds, photographs, videos or other images) for your mobile, computer or other supported device (“Device”). Some of these Products may be offered by Synaptop while others may be made available by third-parties not affiliated with Synaptop. You agree that Synaptop is not responsible for any Product on Synaptop that originates from a source other than Synaptop.
Age Restrictions. In order to use Synaptop you must be 18 years of age or older. If you are 18 or older but under the age of majority in your jurisdiction of residence, you must have your parent or legal guardian’s permission to use Synaptop. You must not access Synaptop or accept these Terms if you are a person who is either barred or otherwise legally prohibited from receiving or using the Service or any Products under the laws of the country in which you are resident or from which you access or use Synaptop.
Basic Use Requirements. To use the Service provided by Synaptop, you will need a Device that meets the system and compatibility requirements for the relevant Product, which may change from time to time, working Internet access, and compatible software. Your ability to use the Service and the performance of the Service may be affected by these factors. Such system requirements are your responsibility.
Third-Party Fees. You may incur access or data fees from third parties (such as your Internet provider or mobile carrier) in connection with your use of Products and Synaptop. For instance, you may incur such fees if you use services provided through Synaptop on or through third-party services or devices. You are responsible for all such fees.
Updates. You may need to install updates to Synaptop or related Synaptop software that we introduce from time to time to use Synaptop and to access or download Products. Products originating from Synaptop may communicate with Synaptop servers from time to time to check for available updates to the Products and to the functionality of Synaptop, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions (collectively, “Updates”). By using Synaptop and installing these Products, you agree to such automatically requested and received Updates. You also agree to update the app when requested. Should you decline to update when requested, you accept fault in any issues that may arise from using an out-dated app.
Unauthorized Access to Accounts. You must keep your user details secure and must not share them with anyone else. You must not collect or harvest any personal data of any user of Synaptop, including account names.
Disabled Accounts. If Synaptop disables access to your account under the Terms, you may be prevented from accessing Synaptop, your account details or any files or other Products that are stored with your account.
Malware protection. To protect you against the effects of malicious third party software, if you download and attempt to install a Synaptop app onto a Device, the Device may send information about the app and its source to Synaptop. Synaptop may use the information to compare against a database of known malware to determine if the app is harmful or likely to be unsafe. Synaptop may warn you if it considers the app to be unsafe, or block its installation on your device if it is known to Synaptop to be harmful to devices, data or users. As part of this service, and to make it more effective, Synaptop may also receive information, such as your Device ID, IP address, URL visited and one or more cookies.
Payment Processing. Synaptop may make available to you various payment processing methods to facilitate the purchase of Products from Synaptop. You must abide by any relevant terms and conditions or other legal agreement, whether with Synaptop or a third party, that governs your use of a given payment processing method. Synaptop may add or remove payment processing methods at its sole discretion and without notice to you. You agree to pay for any Products that you order and that Synaptop may charge your credit card or other form of payment that you indicate for any Products ordered, along with any additional amounts (including any taxes). You agree that you are solely responsible for all fees associated with purchases you make on Synaptop.
Pricing. For sales as both principal or agent, Synaptop displays the pricing for Products on Synaptop. Pricing and availability of all Products are subject to change at any time.
Taxes. You are responsible for any Taxes, and must pay Synaptop for Products without any reduction for Taxes. If Synaptop is obligated to collect or pay Taxes, the Taxes will be invoiced to you, unless you provide Synaptop with a valid tax exemption certificate authorized by the appropriate taxing authority. If you are required by law to withhold any Taxes from your payments to Synaptop, you must provide Synaptop with an official tax receipt or other appropriate documentation to support such payments. “Taxes” means any duties, customs fees, or taxes (other than Synaptop’s income tax) associated with the sale of Products, including any related penalties or interest.
Free Products and Downloads. Synaptop may allow you to download or use Products free of charge. Any terms and conditions that apply to purchased Products will apply to free Products, except with respect to payment-related matters (for example, the refund-related provisions of these Terms do not apply to such free Products). Synaptop may impose limitations on your access and use of certain free Products.
Purchase of Products. When you buy or download a Product, your contract for the purchase or download and use of that item is completed once you click the button indicating that your purchase or download is complete and you are not able to withdraw from the contract after that point.
Product Purchases and Downloads are Services. When you purchase or download a Product, you are buying or downloading a service. Performance of this service begins as soon as the purchase or download is complete, as the Product will then be available to you through your account.
Direct, Agency and App Sales. When you buy or download Products from Synaptop you will buy them either:
(a) directly from Synaptop (which is referred to as “Synaptop”, “we”, “our”, or “us” in these Terms) (a “Direct Sale”);
(b) from the provider of the Product (the “Provider”), where Synaptop is acting as agent for the Provider (an “Agency Sale”); or
(c) in the case of Synaptop apps, from the Provider of the app (an “App Sale”).
Each time that you purchase or download a Product, you enter into a contract based on these Terms with: Synaptop in relation to the use of Synaptop and (in the case of a Direct Sale) the purchase of that Product; and also (in the case of Agency Sales and App Sales) with the Provider of the Product you have purchased.
All Sales Final. All sales made on Synaptop are final, and no returns, replacements or refunds are permitted. Synaptop reserves the right, at its sole discretion, to decide on a case by case basis if a replacement, return or refund will be made. If a replacement, return or refund is granted for any transaction, the transaction may be reversed, and you may no longer be able to access the Product that you acquired through that transaction. Your rights to cancel or return purchases and get a refund are set out in the additional terms below for the relevant Product type and related policies.
License to Use Products. Following download of the applicable fees for a Product, you will have the non-exclusive right, for the period selected by you in the case of a download for a rental period, and in other cases for as long as Synaptop and the applicable copyright holder have rights to provide you that Product, to download or stream, in each case, solely as expressly permitted by Synaptop via the Synaptop user interface and subject to the restrictions set forth in these Terms and associated policies, copies of the applicable Product to your Devices, and to view, use, and display the Product on your Devices or as otherwise authorized by Synaptop as part of the Service for your personal, non-commercial use only. All rights, title and interest in Synaptop and Products not expressly granted to you in these Terms are reserved by Synaptop and its licensors.
Violation of License Terms. If you violate any of the terms and conditions of the Terms, your rights under this license will immediately terminate and Synaptop may terminate your access to Synaptop, the Products and/or your Synaptop account without notice and without refund to you.
No Public Performance. You agree not to display content contained in Products in whole or in part as part of any public performance or display even if no fee is charged (except where such use would not constitute a copyright infringement). Use of a tool or feature provided as an authorized part of Synaptop is permitted, provided that you use the tool or feature as specifically permitted and only in the exact manner specified and enabled by Synaptop.
Sale, Distribution or Assignment to Third Parties. You may not sell, rent, lease, redistribute, broadcast, transmit, communicate, modify, sublicense or transfer or assign your rights to Products to any third party without authorization, including with regard to any downloads of Products that you may obtain through Synaptop. Use of any tool or feature provided as an authorized part of Synaptop shall not violate this provision so long as you use the tool as specifically permitted and only in the exact manner specified and enabled by Synaptop. You may, however, purchase Products for another user on Synaptop, but by doing so acknowledge that they are of age to access the content.
Capturing of Streams. You may not use Synaptop or any Product in conjunction with any stream-ripping, stream capture or similar software to record or create a copy of any Product that is presented to you in streaming format.
Sharing. You may not use Products as part of any service for sharing, lending or multi-person use, or for the purpose of any other institution, except as specifically permitted and only in the exact manner specified and enabled by Synaptop.
Security Features. You may not attempt to, nor assist, authorise or encourage others to circumvent, disable or defeat any of the security features or components, such as digital rights management software or encryption that protect, obfuscate or otherwise restrict access to any Product or Synaptop. If you violate any security feature, you may incur civil or criminal liability.
Proprietary Notices. You may not remove any watermarks, labels or other legal or proprietary notices included in any Product, and you may not attempt to modify any Products obtained through Synaptop, including any modification for the purpose of disguising or changing any indications of the ownership or source of a Product.
Defective Products. Once a Product is available to you through your account, you should check the Product as soon as reasonably possible to ensure that it downloads or streams correctly (as applicable) and performs as stated, and notify us as soon as reasonably possible if you find any errors or defect. In the case of Synaptop apps, you should contact the developer concerning any defects or performance issues in the apps, as described in the Synaptop help center. If Synaptop elects to issue you a refund, the refund of your purchase price shall be your sole remedy. Synaptop reserves the right to issue refunds or credits at its sole discretion. If Synaptop issues a refund or credit, it is under no obligation to issue the same or similar refund in the future.
Removal or Unavailability of Products. Subject to these Terms, Products that you purchase will be available to you through Synaptop for the period selected by you in the case of a purchase for a rental period, and in other cases as long as Synaptop has the right to make such content available to you. In certain cases (for example, if Synaptop loses the relevant rights, discontinues a service or a Product is discontinued, breaches applicable terms or the law), Synaptop may remove from your Device or cease providing you with access to certain Products that you have purchased. If reasonably practicable, Synaptop will provide you with reasonable prior notice of any such removal or cessation. If you are not able to download a copy of the Product before such removal or cessation, then Synaptop may offer you either (a) a replacement of the Product if possible or (b) a refund of the price of the Product. If Synaptop chooses to issue you a refund, the refund of your purchase price shall be your sole remedy.
Effect of Refunds. If Synaptop chooses to issue you a refund of the purchase price of a Product for any reason, you will no longer have the right to access the relevant Product.
Select, Copy and Paste. Select, copy and paste functions may be available for some text-based Products, and you must use these features within the prescribed limits and only for personal non-commercial purposes.
Multiple Accounts. If you have multiple Synaptop accounts with different user names, you may not transfer Products out of an account and into another account, as the Product is tied to the account. You may upload your own personal content, to which you own the rights, to your account at any time.
Limits on access on Devices. Synaptop may at any time place limits on the number of Devices and/or software applications you may use to access Products, at Synaptop’s discretion. Synaptop may record and store the unique device identifier numbers of your Devices in order to enforce such limits.
Compliance with Tax Laws. You must comply with any and all applicable tax laws, including the reporting and payment of any taxes arising in connection with your use of Synaptop or the purchase of Products through Synaptop.
Dangerous Activities. NONE OF THE PRODUCTS ARE INTENDED FOR USE IN THE OPERATION OF NUCLEAR FACILITIES, LIFE SUPPORT SYSTEMS, EMERGENCY COMMUNICATIONS, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL SYSTEMS, OR ANY OTHER SUCH ACTIVITIES IN WHICH CASE THE FAILURE OF THE PRODUCTS COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE.
Changes to these Terms. If these Terms change, you will be asked to accept new terms before you next purchase Products. Once you have accepted the new terms, they will apply to your use of all Products (including Products you have purchased in the past) and all subsequent purchases, until we notify you of further changes.
If you refuse to accept the updated terms then you will not be able to buy any further Products through Synaptop, and the latest version of these Terms that you accepted will continue to apply to your use of Products. In this case we will, if we are able to do so, give you a reasonable period of time in which to download a copy of any Product you have previously bought from Synaptop to your Device, and you may continue to view that copy of the Product on your Devices in accordance with the last version of these Terms that you accepted.
After that time has expired, you will not be given a further opportunity to download the Products you have previously bought and it is possible that you will no longer be able to use Synaptop to access or use the Products you have already bought or related support services. To do so you may also need to create a new account and accept the new terms on said account.
Device Requirements. You may be required to update your device in order to view Books Products properly.
Updates to Books Content. Synaptop or the copyright holders of Books Products may update such Books Products and change digital rights settings for such Books Products from time to time. For example Synaptop or the copyright holders may correct errors in the Books Products or may add additional features, or may change the security features for the Books Products. Where these changes are made the Books Products that you see will automatically update, except where you have downloaded a copy of the Books Products to a Device.
Pricing. Prices and availability of any Books Products are subject to change at any time before the purchase is completed.
Cancellation. You have the right to cancel the contract for each purchase or rental of a Book Product from Synaptop for a refund within a period of 7 days beginning with the day after that Book Products becomes available for you to read, except for rentals of Book Products for a 24-hour period, to which the cancellation right does not apply. Following Synaptop’s provision of a refund to you, the transaction will be reversed, and you will no longer have the right to access the applicable Book Product.
Introduction. Synaptop includes certain video services, which are defined as the “Video Services”. In these Terms, Products made available for purchase through the Video Services are “Video Products”.
Cancellation. You cannot cancel your purchase of a Video Product and get a refund for an unwatched rental as long as all sales are final. Requests for refunds for any other reason must be directed through the form in the Synaptop help center. Synaptop reserves the right to approve or deny refund requests at its sole discretion, and may decline the request.
Purchase Options. When you order a Video Product through the Service, you may either (i) rent the Video Product for viewing an unlimited number of times during the period of time specified on the transaction page displayed at the time of your payment (“Viewing Period“) and noted in your confirmation email (“Rental Video Product”) or (ii) upload a Video Product that you own the rights to for storage in Synaptop’s cloud storage and for viewing an unlimited number of times as long as the Video Product is available in the cloud storage (“Cloud Storage Product”).
Viewing Periods – Rentals. Pausing, stopping, or rewinding a Rental Video Product will not extend your applicable Viewing Period for that Rental Video Product. Each item of Rental Video Product may have a different Viewing Period and you agree to review the Viewing Period before you order it.
Viewing Periods – Purchases. Each Cloud Product will be available for unlimited viewing for as long as you are able to maintain the rights to that Locker Video Product (“Cloud Storage Period”). Pausing, stopping, or rewinding an item of Cloud Storage Product will not extend the Cloud Storage Period. Each item of Cloud Storage Product may have a different Cloud Storage Period.
Viewing requirements. You agree to watch each Video Product only within territories within which Synaptop makes the relevant Video Product available for viewing. You may view Video Products when online, with an internet connection and logged onto your Synaptop account. You must be online to authorize a device for viewing Video Products.
Device Limits – Rentals. For each purchased Rental Video Product, you may watch such Rental Video Product on only one Device at a time.
Viewing Limits – Purchases. For Cloud Storage Products, (1) you may view only one stream of each Cloud Storage Product at a time, (2) you may view up to 3 streams of Cloud Storage Products from your locker at a time, and (4) you may authorize no more than 3 Synaptop accounts on the same Device.