In light of recent increase in user volume, we have been experiencing some technical difficulties. You told us what was bugging you and we have looked into it. Thank you for helping us make Synaptop even more collaborative and bug-free. Here are responses to some of the most common user inquiries.

  • Trouble with locating widgets?

A: Widgets can be added and removed in the Widgets section of Synapstore.

  • Want to chat without video while watching movies?

A:  Start a video chat and click on the camera button on the video chat window. This replaces your video with your avatar.

  • Mac’s webcam doesn’t let you “Allow” the cam’s use on synaptop?

A: Sounds like a problem with Adobe Flash. You might want to update it to the latest version, and if that doesn’t work, we suggest to re-install it.

  • New Account button is not working?

A: New account button is now fixed.

  • How do I disconnect Facebook from Synaptop?

A: Disconnect button is under Account Settings->Apps on Facebook. Simply remove Synaptop from the list.

Don’t see your inquiry listed here? Let us know! We are still ironing out the kinks and working around the clock to bring you the best user experience. Contact us with any questions, concerns or bugs.

Keep on collaborating!

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